condition & authenticity
Condition
All items are sold as-is, as described in the product descriptions and photos. Make sure to read all item descriptions carefully before making your purchase. While we handpick only high-quality pieces, gentle signs of wear are normal and part of each item’s unique story. Any major flaws will be noted clearly in the description and photos.
Authenticity
We stand behind the authenticity of every single piece we sell. All designer items are carefully sourced and verified through our partnership with Real Authentication for authentication processing.
RETURNS
Returns
All sales at Iceqwn Closet are final. Please make sure prior to purchasing that you read the product description carefully, review images & double-check measurements & condition. Feel free to reach out to us if you need additional info prior to purchasing.
Reach out to iceqwncloset@gmail.com or DM us on instagram or TikTok for any questions.
Shipping
Shipping
We package all of our items delicately with recycled packaging whenever possible. Orders are typically processed within 3–5 business days. We ship within the US and use USPS and FedEx insured, trackable methods to ensure your items arrive safely. Once a package leaves our hands, we are not responsible for delays or losses caused by the carrier. If you request us to ship without a signature for delivery, you assume responsibility for any/all missing packages. If the item cannot be delivered and is returned to Iceqwn Closet, the customer will be responsible to pay to have the item re-shipped.
International Shipping
We primarily ship within the United States, however we will do our best to accommodate international orders. For orders outside the United States, please contact us directly before checking out at: iceqwncloset@gmail.com